Store Policy

TESHORTS Store Policy

Welcome to TESHORTS, a clothing brand founded in 2023 by Arfat Khan. We are committed to providing our customers with high-quality products and excellent service. Below is our detailed store policy for your reference.

Contact Information

For inquiries or assistance, you can reach us through:

• WhatsApp/Phone: +91 85440 69484

• Email: teshort.com@gmail.com

1. Ordering Policy

• Orders can be placed through WhatsApp, email, or other official TESHORTS platforms.

• Please ensure all details, including size, quantity, and delivery address, are accurate when placing an order.

2. Payment Policy

• Payment methods include online transfers, UPI, and other secure options. Specific details will be shared at the time of order confirmation.

• Full payment may be required before dispatch unless otherwise agreed.

3. Shipping Policy

• TESHORTS ships orders within India and may offer international shipping upon request.

• Shipping costs are calculated at checkout and vary based on location.

• Orders are typically dispatched within 3-5 business days after confirmation.

• Tracking information will be provided once the order is shipped.

4. Return and Exchange Policy

• Items can be returned or exchanged within 7 days of delivery, provided they are unused, unwashed, and in their original packaging.

• To initiate a return or exchange, contact us via WhatsApp or email with your order details.

• Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

• Refunds will be processed within 7-10 business days after the returned item is received and inspected.

5. Cancellation Policy

• Orders can be canceled within 24 hours of placement by contacting TESHORTS directly.

• Cancellations after the dispatch will not be accepted.

6. Privacy Policy

• TESHORTS values your privacy and ensures that your personal information is kept secure.

• We do not share your data with third parties except as required for order fulfillment.

7. Customer Support

• For any issues, questions, or feedback, our support team is available via WhatsApp or email.

Thank you for choosing TESHORTS. We look forward to serving you with quality apparel and excellent service!